Frequently Asked Questions

Here are some FAQ's about the Data Recovery Cable™.

1) What computers does the Data Recovery Cable™ work with?

It works with both PC's and Macs. You will remove the hard drive from the crashed computer and hook it up (using the cable) to a second computer. The second computer must be the same type as the crashed computer (i.e. Mac-to-Mac, PC-to-PC).

The bonus File Recovery Wizard™ software is compatible with PC's only.

2) What types of hard drives does the Data Recovery Cable™ work with?

The cable works with both desktop and laptop hard drives. It works with IDE and SATA hard drives.

3) How easy is the Data Recovery Cable™ to use?

Using the cable requires removing your computer's hard drive. However, we include step-by-step instructions with the cable. (Disclaimer: despite the simplicity and safety of the process that the directions describe, we highly recommend you hire a professional to use the Data Recovery Cable™ for you.)

4) What if I do not like the Data Recovery Cable™?

The Data Recovery Cable™ comes with a full, 60-day money-back guarantee. In other words, if you don't like the product, you can return it within 60 days for a full refund.

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